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Frequently Asked Questions |
Q: I have a very hard to remember password. What
should I do ?
A: You must enter the members area and set your own password.
Q: I have lost my password. What should I do ?
A: Please contact
us.
Q: Your system does not allow me to sign up. What is the problem?
A: Please follow the error instructions during the signup. The
username and the hostname must be in small letters.
Q: How can I upload my website?
A: You can upload your website using any FTP client or our web-based
file manager.
Q: I don't have an FTP client. From where can I get one?
A: There are very good FTP clients located at TuCows.
Q: Do you support or will you support PHP, Perl (CGI directory),
MySQL?
A: Yes, we do.
Q: Can I use Flash and Javascript on my page?
A: Yes, you can use Flash and Javascript on your website.
Q: Do you have a webmail interface?
A: Yes, we do.
Q: There is no problem receiving mail to my e-mail account with
you but I can not send any mail?
A: We offer an authenticated SMTP. You must enable authentication
for the SMTP (outgoing mail server).
Q: What are the file names that I can use to set one of my HTML
pagess to be the default loading one?
A: There are a few file names that you can use for the default
loading page (index.html, index.htm, default.html, default.htm, home.html,
home.htm, page.html, page.htm - sorted by priority).
Q: Am I allowed to upload software and/or MP3 files?
A: As long as you have created the software or the MP3 files you
are allowed.
Q: I see that you do not allow hotlinking. What do you mean by
that?
A: If you have an account which is not in our hosting, you can
not directly link from there to files which are in your 5GBHost.com
account, thus you are using us as an archive and a source for your another
webpage. You can link to a webpage only (hyperlink).
Q: May I use adult content on my website?
A: No adult content is NOT allowed on our servers.
Q: May I use my account with you to store my files only?
A: No. You can just upload your website and the files related to
it. We offer a FREE Web Hosting Service, not a free Archive Hosting.
If your question is not answered here, please do not hesitate to contact
us.
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